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Welcome to Lighthouse

The central team page where you can access: team events, news, updates and important information. Read the team handbook here.

Community

(noun) the condition of sharing or having certain attitudes and interests in common.
This is where our team culture thrives, where we show you that: We care, We notice, We change.

Training

From staff skills to external training this is the gateway to new knowledge.

“The beautiful thing about learning is nobody can take it away from you.” — B.B. King

Cornwall Hospitality Collective training

As part of our CHC membership, team have access to a variety of free training sessions.

Supporting people who are neurodivergent

Thursday 16 April, 11am at Driftwood Spars. A practical, immersive training designed to help organisations and individuals create more inclusive, supportive environments for neurodivergent people.

Book

Managing difficult conversations

Tuesday 19 May, 9.30am at Seven Stars. This session has been developed for back-of-house, reservations, guest services, marketing, and sales teams working in Hospitality. The focus is on building confidence, resilience, and skill in handling challenging guest and stakeholder interactions.

Book

AI Search: The New Rules of Hospitality Visibility in 2026

Tuesday 9 June, 10am-12pm online. Focus on what AI-driven search means in practical terms for hotels that rely on visibility, trust, and direct bookings.

Book

Admin

All things admin, from the team handbook to our B Corp impact pages - this page links you into the behind the scenes of Watergate Bay.

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