Order and pay online

• The pay at table service is available during our standard food and drink service hours.

• We reserve the right to withdraw or amend this service without notice.

• Orders placed via pay at table are considered final once submitted.

• Please ensure your table number is correct before placing your order.

• Orders are subject to availability. If an item is unavailable, we may offer a suitable alternative or refund.

• Please note that all our food is cooked to order to ensure the highest quality and freshness. During busy periods, this may result in longer wait times than usual.

• All payments must be made in full at the time of ordering.

• We accept major debit and credit cards, as well as other payment methods listed on the platform.

• Prices include VAT at the applicable rate.

• Alcoholic beverages will only be served to individuals aged 18 or over.

• We operate a Challenge 25 policy. You may be asked to provide valid photo ID.

• Please order at the bar for any allergies or dietary requirements before placing your order. 

• Full allergen information is available upon request or via our website. 

• Once an order is placed, it cannot be cancelled through the browser.

• Refunds will only be issued in the event of an error or if we are unable to fulfil your order.

• If you experience any issues, please speak to a member of our team immediately.

• Your personal data will be handled in accordance with our Privacy Policy and applicable data protection laws.

• Transactions are processed securely by our payment provider.

Watergate Bay Hotel is not liable for any delays or failures in service due to technical issues or circumstances beyond our control.

We reserve the right to update these terms at any time. Continued use of the service constitutes acceptance of any changes.